Join our Global Product Merchandising team! Support our multi channel growth with exceptional data efficiency.
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Creating original and innovative luxury soft toys, Jellycat combines luxurious fabrics with quirky and cute designs and sells its products online and via stockists throughout the UK, Europe and the rest of the world.
Working in the Global Product Team the brand new role of Product Information Manager will be key to unlocking the efficient use of product data across the business and ensuring exceptional levels of product data are created and maintained to support ambitious plans for multi-channel and international growth. Whilst also serving as a strong business partner to key Sales channel stakeholders, responding to and anticipating any commercial requirements which support frictionless sales. The majority of this work will be through a newly set up PIM (using Akeneo software) but also via our ERP and other sales tools apps.
The role holder will have a passion for Jellycat product and for creating exceptional consumer experiences through any touchpoint. They will need meticulous attention to detail, ability to think strategically and to have strong communication skills as the lead within the business for product information and it’s contribution to digitalising the business. An understanding of the technical processes that allow integrations to occur seamlessly is a huge benefit, but this role will work closely with developers within our IT department.
Managing the development and scalability of a newly implemented PIM software; acting as a super user and the lead for all internal PIM users.
Onboarding, training, and supporting PIM users as needed.
Our business lead on strategic requirements; reviewing, analysing and executing project requirements with key stakeholders.
Working collaboratively with a hands-on attitude with IT team/ developers on issues and problems.
Prepared to research new functionality and execute it’s development.
Consistently reviewing the data quality in the PIM; developing additional fields or ways of working to capture business requirements, always putting the consumer first and foremost.
Ensuring timeliness and accuracy of product data for New Product Launches.
Working across business functions to ensure data is captured and is consistent across channels and territories.
Collaborating with all sales channels, cross functionally to develop rich content.
Working closely with the Merchandising team to ensure that stock position, Brand Hierarchy and taxonomies all align.
Strong organisational skills and logic with excellent attention to detail
Experience of PIM software at a super user level; Akeneo desirable
Project and time management skills with ability to manage multiple projects at the same time with a hands on, can do attitude
The ability to work under pressure and highly tenacious to get results
A solutions focused attitude - a true problem-solver
Exceptional standards for data quality
Commercial awareness of multi channel selling with international eCommerce experience
Experience of digitalisation within a business
Ability to work collaboratively and be a team player
Strong interpersonal and communication skills; translating tech subject matter to the wider business