Senior Credit Manager
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Jellycat is a privately owned design-led, gift brand headquartered in London. We create innovative luxurious products in the soft toy, accessory, baby and book categories that are loved around the world. We have an established and growing global customer base and we work with our partners to maximize the potential and reach of Jellycat throughout, sharing joy as we go!
Intro to role:
This role is responsible for driving the credit and collections operations for Jellycat Inc. The role sits within the finance team and reports into the North American Financial Controller and has a strong degree of interaction with both global and local teams.
Key Accountabilities and Responsibilities:
- Develop and lead consistent customer account processes and collection strategies
- Drive and monitor credit and collection performance, both as an organization and by individual owner
- Provide analysis and monitoring; spot customer payment trends and manage risk associated with large key customer accounts
- Approve credit lines and establish credit terms
- Direct and take part in collection activities
- Oversee monthly customer statement and daily invoice processing
- Manage department workflow and performance
- Conduct systematic credit reviews of existing customers and assess credit worthiness of potential customers
- Manage relations with credit reporting agencies and credit associations
- Maintain reporting metrics and provide weekly and monthly updates on A/R integrity to Controller; including potential bad debts and customers on credit hold
- Coach and develop team in processes and customer relationship management
- Foster collaborative relationships with customers and internal team members
- Perform other duties as assigned
Knowledge, Experience, and Skills:
- Associates’ or Bachelor’s degree in finance-related area preferred
- At least two years of previous team leadership and supervision required.
- Must have 5+ years of experience in Accounts Receivable / Credit management with experience with large retailers required
- Ability to create key performance indicators and drive performance to achieve targets
- Ability to manage priorities and workflow of team
- Strong communication and collaboration skills required
- Ability to work in high-growth environment, requiring flexibility and adaptability
- Proficiency in in Microsoft office
- Experience with SAP operating systems and/or Microsoft D365 a plus
- Excellent organizational skills and attention to detail
- Excellent time management skills with a proven ability to meet deadlines
- Strong analytical and problem-solving skills
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
Our Perks and Benefits:
- Discretionary Bonus - All employees are eligible for a discretionary annual bonus based on the success of the company.
- Medical, Dental, and other Benefits - Jellycat offers medical coverage through Blue Cross Blue Shield of MN (along with a generous employer Health Savings Account contribution) and dental coverage through Delta Dental of MN. Jellycat also offers company paid Short Term Disability, Long Term Disability, Basic Life Insurance, and the opportunity to elect additional voluntary life insurance.
- Safe Harbor Employer Contributions - Upon eligibility, Jellycat contributes 3% to the 401k investment account independent of the employees' elections for individual contributions.
- Paid Time Off (PTO) - Jellycat offers up to 30 days of combined vacation and sick time at the start of each calendar year.
- Hybrid Working - We value work-life balance highly, therefore we offer hybrid working with Thursdays being an all employees in the office day.
- Employee Assistance Program - Committed to the health and wellbeing of all our employees, we offer a comprehensive and confidential support program.
- Paid Parking & Other Building Amenities - Full-time parking space is provide and paid for by the company in the TractorWork’s covered ramp attached to the skyway. TractorWork’s offers several amenities for employees including an on site medical clinic and pharmacy, state of the art work out facility at no charge, both Bar La Grassa and Snack Bar are located in the building, Foodsby delivery daily for lunch, and several great coffee shops, lunch spots and walking paths within minutes of our door, and excellent morning coffee served as you walk in the building at no charge.
- Regular Social & Team Events - We have a very imaginative and active social committee who meet regularly to put on events that help us mark special occasions and celebrate our successes as a team.
- Department
- Finance
- Locations
- Minneapolis
- Remote status
- Hybrid Remote
- Employment type
- Full-time
- Employment level
- Professionals
Minneapolis
Our Perks & Benefits
-
Discretionary Bonus
All employees are eligible for a discretionary annual bonus based on the success of the company.
-
Medical, Dental, and other Benefits
Jellycat offers medical coverage through Blue Cross Blue Shield of MN including a generous employer Health Savings Account contribution, and dental coverage through Delta Dental of MN. Jellycat also offers company paid Short Term Disability, Long Term Disability, Basic Life Insurance, and the opportunity to elect additional voluntary life insurance.
-
Safe Harbor Employer Contributions
Upon eligibility, Jellycat contributes 3% to the 401k investment account independent of the employees' elections for individual contributions.
-
Paid Time Off (PTO)
Jellycat offers up to 30 days of combined vacation and sick time at the start of each calendar year.
-
Hybrid working
We value work-life balance highly, therefore we offer hybrid working with Thursdays being an all employees in the office day.
-
Employee Assistance Program
Committed to the health and wellbeing of all our employees, we offer a comprehensive and confidential support program.
-
Paid Parking & Other Building Amenities
Full-time parking space is provided and paid for by the company in the TractorWork’s covered ramp attached to the skyway. TractorWork’s offers several amenities for employees including an on site medical clinic and pharmacy, state of the art workout facility at no charge, both Bar La Grassa and Snack Bar are located in the building, Foodsby delivery daily for lunch, and several great coffee shops, lunch spots and walking paths within minutes of our door, and excellent morning coffee served as you walk in the building at no charge.
-
Regular Social & Team Events
We have a very imaginative and active social committee who meet regularly to put on events that help us mark special occasions and celebrate our successes as a team.
Senior Credit Manager
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