For a quarter of a century, the Jellycat family have brought joy, wonder and playful fun to people of all ages, in every part of the world. Utterly original and in a class of their own, they are currently among the most loved and collected toys of their kind. How has this gentle tribe endeared themselves to so many? Perhaps it is their whimsical expressions. Or the deliciously soft fabrics. Or the beautiful way in which they sit in your hand. Whatever it is, there is something magical and unmistakeable about each one of them.

Our London office is the hub of our business being the main work place for many of our people and the location of our Showroom where we showcase our range of beautiful Jellycat products to our customers, potential customers and distributors. The Office Assistant plays an important role in ensuring that the standards in the office are exceptionally high where we can be proud to invite customers and distributors to view our products, and where the work environment is inspiring and comfortable for our people. The role holder will also support the Office Manager in providing a seamless day to day running of the office, providing outstanding levels of service and communication to the team and all guests. This role is onsite office based 5 days a week. 

This role will involve regular manual handling tasks and will require the ability to lift, move, and carry materials as part of daily responsibilities.

You'll be;

• Ensuring the office, meeting rooms and showroom are presented to an excellent standard.
• Supporting the Office Manager with daily and weekly tasks.
• Supporting in preparing meeting rooms for external visitors and key internal meetings.
• Creating a first class meet and greet service for visitors.
• Arranging building access passes.
• Supporting the Office Manager with health & safety including DSE assessments.
• Maintaining and ordering stationery supplies.
• Managing office related team communication.
• Owning the office kitchens and bathrooms – ensuring standards are upheld plus ordering and replenishment of provisions.
• Maintaining post and parcel management.
• Looking after car parking allocation.
• The secondary point of contact for building management.
• Assisting with HR support – induction, new starter intro packs.
• Supporting the Office Manager with internal & external events.
• Managing Ad hoc tasks and projects assigned by the Office Manager.

You'll have;

• Experience working in an office environment.
• Excellent communication skills.
• Competency in using Microsoft suite (Outlook, Excel, Word, PowerPoint)
• Keen attention to detail.
• Discretion in handling sensitive and confidential information.
• A proactive mindset, with strong organisational skills and ability to prioritise.
• A solution focused mindset and be a creative thinker.
• To work collaboratively as part of a team, as well as individually.
• A personable, approachable and customer focused outlook.
• The ability to remains calm under pressure.
• A professional manner and continue to strive for excellence.
• Positive and welcoming attitude.
• Ideally some office assistant experience.
• Trained in first aid trained & fire marshall experience (desirable).