For a quarter of a century, the Jellycat family have brought joy, wonder and playful fun to people of all ages, in every part of the world. Utterly original and in a class of their own, they are currently among the most loved and collected toys of their kind. How has this gentle tribe endeared themselves to so many? Perhaps it is their whimsical expressions. Or the deliciously soft fabrics. Or the beautiful way in which they sit in your hand. Whatever it is, there is something magical and unmistakeable about each one of them.

We’re looking for an experienced Accounts Receivable (AR) Manager to lead AR operations across all revenue channels. This is a high-impact role in a growing, design-led business—ideal for someone with a strong accounting background and hands-on AR leadership experience.
You’ll lead a small team, oversee AR accounting and controls, and drive process improvement. You will work closely with our Credit Control team, who lead on collections and customer risk, ensuring a smooth and collaborative Order-to-Cash (O2C) operation.

You'll be;

AR Leadership & Controls

• Owning AR operations across ecommerce, wholesale, and retail.
• Ensuring timely, accurate invoicing, cash application, and revenue alignment.
• Overseeing AR controls, reconciliations, credit notes, and audit readiness.
• Maintaining and govern customer master data in ERP (D365).

Team & Collaboration

• Managing and developing the AR team.
• Partnering closely with Credit Control, Sales Ops, and Commercial teams to deliver smooth end-to-end O2C.

Reconciliations & Policy

• Leading AR-related month-end close tasks, journals, and reconciliations.
• Defining and apply AR accounting policies (bad debt, rebates, IFRS 15).
• Providing clear, accurate reporting to finance leadership.

Systems & Continuous Improvement

• Supporting ERP (D365) developments and testing.
• Building scalable AR processes for future growth and new markets.
• Identifying and implement improvements to workflows, controls, and data integrity.

Audit & Compliance

• Maintaining audit-ready documentation and ensure strong internal controls.
• Supporting internal and external audit deliverables and ensure audit-ready documentation.

You'll have;

• Experience as a qualified accountant with AR leadership experience.
• Strong understanding of O2C and how AR fits within the broader process.
• Excellent reconciliation and data handling skills; advanced Excel.
• ERP experience—ideally D365—with high-volume wholesale and ecommerce exposure.
• Strong sense of ownership and drive for continuous improvement.
• An ownership mindset with a strong eye for process improvement and scalable controls.
• The ability to be a confident communicator with strong stakeholder management.