Jellycat is a privately owned design-led, gift brand headquartered in London. We create innovative luxurious products in the soft toy, accessory, baby and book categories that are loved around the world. We have an established and growing global customer base and we work with our partners to maximize the potential and reach of Jellycat throughout, sharing joy as we go!

As we continue to grow throughout North America, we continue to develop and improve the presence and awareness of our brand.

The objective of the role is to deliver best in class demand plans for the Direct To Consumer [DTC] channel to ensure forecast accuracy, financial alignment, optimization of inventory flow and effectiveness of the S&OP process by identifying trends, risks and opportunities.

The scope of this role is to generate, analyze and publish the 18-month rolling forecast for the full Direct To Consumer [DTC] product portfolio.

The demand plan will feed into the sales and operations plan (S&OP) process to be consolidated, reviewed, and signed off by the management team.

You'll be:

Demand Planning:

• Developing the 18-month rolling Demand Plan at SKU and Category level to the financial plans in collaboration with the Commercial, Finance, Marketing, and Operations functions.
• Analyzing demand data and working closely with the eCommerce team to gain valuable consumer insights to make any necessary forecast adjustments.
• Performing root cause analysis of supply/demand issues, providing commercial solutions, and escalating where necessary.
• Analyzing forecasting accuracy for the monthly performance management cycle, ensuring all forecast variations and exceptions are understood and supported with a recovery plan where necessary.
• Supporting and actively contributing to the monthly S&OP process by preparing demand data, generating forecast reports, and participating in review meetings as needed.
• Undertaking regular data integrity checks of all demand planning master data fields to ensure all forecasts can be passed over to Senior Planning and Production Planning without error.
• Ensuring application of product status and product lifecycle planning.
• Adjusting demand plans to reflect seasonality, trends, and uplifts due to marketing activities, product lifecycle changes, category strategy, and consumer demand.
• Planning around new product introductions, considering cannibalization of existing products due to new product introductions.

Managing Inventory:

• Owning and maintaining inventory reporting, including statistics on sales, inbound deliveries, stock holding, out-of-stock prevention, and reorder analysis.
• Ensuring optimal inventory levels are held to maximize sales and minimize inventory liability risk.

Analyzing and Communicating:

• Communicating risks and opportunities to the business.
• Ensuring supply constraints are considered, and supply chain information is communicated to the relevant teams.
• Analyzing and reporting on forecast accuracy and bias measures, as well as quantitative and qualitative insights.

You'll have:

• 3-5+ years relevant experience in a Merchandising or Demand Planning role
• Retail and eCommerce experience required
• Strong analytical and critical thinking skills with high business acumen are required to be able to convert complex problems into actionable solutions
• Experience with sales & operations planning (S&OP)
• Ability to communicate effectively and build cross-functional relationships with a range of business stakeholders
• Ability to multi-task in a fast-paced, dynamic and high growth environment with multiple deadlines
• Good presentation skills - ability to articulate potentially complex and vague concepts clearly; take a data-led approach to meetings and updates
• Advanced Excel skills essential
• Demonstrable knowledge of end-to-end supply chain and different teams’ roles & responsibilities

Our Perks & Benefits:

• Discretionary Bonus - All employees are eligible for a discretionary annual bonus based on the success of the company.
• Medical, Dental, Vision and other Benefits - Jellycat offers medical coverage through Blue Cross Blue Shield of MN (along with a generous employer Health Savings Account contribution), dental coverage through Delta Dental of MN as well as vision coverage through VSP. Jellycat also offers company paid Short Term Disability, Long Term Disability, Basic Life Insurance, and the opportunity to elect additional voluntary life insurance.
• 401(k) - Eligible for Safe Harbor 401(k) Plan with 100% employer match up to 5% and immediate vesting.
• Paid Time Off (PTO) - Jellycat offers up to 30 days of combined vacation and sick time at the start of each calendar year.
• Employee Assistance Program - Committed to the health and wellbeing of all our employees, we offer a comprehensive and confidential support program.
• Paid Parking & Building Amenities - Full-time parking space is provided and paid for by the company in the TractorWork’s covered ramp attached to the skyway. TractorWork’s offers several amenities for employees including an on site medical clinic and pharmacy, state of the art work out facility at no charge, both Bar La Grassa and Snack Bar are located in the building, Foodsby food delivery is available daily, and several great coffee shops, lunch spots and walking paths within minutes of our door, and excellent morning coffee served as you walk in the building at no charge.
• Regular Social & Team Events - We have a very imaginative and active social committee who meet regularly to put on events that help us mark special occasions and celebrate our successes as a team.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer

Compensation:

• $60k - $70k