For a quarter of a century, the Jellycat family have brought joy, wonder and playful fun to people of all ages, in every part of the world. Utterly original and in a class of their own, they are currently among the most loved and collected toys of their kind. How has this gentle tribe endeared themselves to so many? Perhaps it is their whimsical expressions. Or the deliciously soft fabrics. Or the beautiful way in which they sit in your hand. Whatever it is, there is something magical and unmistakeable about each one of them.

This role is for a highly motivated and dynamic IT Systems Project Manager who possesses a strong inclination towards hands on involvement and a profound commitment to collaboration.

Working closely with both our CTO, IT Leadership Team and Global Project Delivery Team, the role requires an individual who can manage multiple concurrent projects to support our strategic technology roadmap including systems, infrastructure, information security and data and analytics.

This role is designed for a leader who thrives in a fast paced environment, actively seeks out project responsibilities and excels at bringing together diverse teams to achieve common goals. The ideal candidate will be someone who does not shy away from diving deep into project details and works closely with team members at all levels to drive project success.

You'll be;

• Project Leadership and Execution: Leading technology projects from conception through to completion, working closely with our Global Business Analysts to ensure requirements are clear, well documented and stakeholder approved. Ensuring projects are delivered on time, within scope and budget, often across global teams and time zones. Staying hands-on throughout all project phases, actively engaging with team members, stakeholders and vendors to maintain momentum.

• Collaborative Project Team Management: Fostering a collaborative and supportive team environment. Facilitating regular team meetings and workshops to encourage open communication, problem-solving and alignment. Acting as a mediator where needed to resolve challenges and support a positive team dynamic.

• Stakeholder Engagement: Building and maintaining strong relationships with our CTO, IT Leadership Team, Global Project Delivery Team and wider stakeholders. Ensuring their needs and expectations are clearly understood and addressed through ongoing communication and engagement.

• Risk Management and Problem Solving: Proactively identifying potential project risks and issues. Leading problem-solving and decision-making processes collaboratively, involving the right team members and stakeholders at the right time.

• Continuous Improvement: Promoting a culture of continuous improvement by encouraging feedback from team members and stakeholders. Implementing best practice in project management, using team insights and industry trends to enhance delivery.

• Resource Management: Securing and allocating project resources effectively, including cross-functional teams and budgets, ensuring the right mix of skills and expertise is in place. Supporting the selection and onboarding of project team members.

You'll have;

• A Bachelor’s degree in Business Administration, Project Management, or related field. Alternatively clear demonstratable equivalent experience. PMP certification is a plus.

• A minimum of 5 years of experience in project management, with a demonstrated history of successful IT project delivery. Experience of working with agile teams a distinct advantage.

• Exceptional leadership skills with a strong focus on mentorship and team development.

• Excellent communication and interpersonal skills, with an ability to engage effectively with team members, stakeholders, and vendors at all levels from CEO to operational team members.

• Experience of complex technical integration projects with a mix of in-house, 3rd party and contracted development resources.

• Strong analytical and problem-solving skills, with a hands-on approach to tackling challenges.

• Strong commercial awareness and able to demonstrate ability to control costs and ensure quality in project deliverables.

• Proficiency in project management software and tools. Experience of Monday.com is an advantage.

• An unwavering commitment to collaborative work and a passion for driving team success.