Jellycat is a privately owned design-led, gift brand headquartered in London. We create innovative luxurious products in the soft toy, accessory, baby and book categories that are loved around the world. We have an established and growing global customer base and we work with our partners to maximize the potential and reach of Jellycat throughout, sharing joy as we go!

As we continue to grow throughout North America, we continue to develop and improve the presence and awareness of our brand. As a result, we are hiring dedicated Accounts Receivable/Credit Specialist who will be responsible for the resolution of current and past due balances, and credit granting process within an assigned territory. This includes the consistent application of a credit policy, credit review of existing customers, and assessing the creditworthiness of potential customers.

You’ll be:

• Establishing and maintaining internal and external customer relationships through superior communication and customer service skills
• Resolving current and past due accounts in a highly professional manner and with a best in class customer service approach with both verbal and written communication
• Providing updates on A/R integrity to the Senior Credit Manager and other internal stakeholders
• Analyzing and monitoring A/R
• Making credit decisions at account and order level based on established parameters
• Answering and return customer calls and emails regarding their accounts, make necessary adjustments and payments
• Researching and resolve incoming inquiries relative to accounts receivable, billing and collections
• Making suggestions for process improvements
• Performing other duties and projects as assigned

You’ll have:

• High school diploma or equivalent required
• Associate’s or Bachelor’s degree in finance related area preferred
• 1+ years of related experience
• Demonstrated ability to collaborate and communicate verbally and in writing in a clear and professional manner with internal and external customers
• Demonstrated ability to work independently and as a part of a team
• Creative, flexible, and innovative team player with the ability to manage multiple priorities and workflow
• Experience in business to business accounts receivable is desired
• Experience in credit/risk management is a plus
• Proficient on Microsoft Office
• Experience with SAP operating system a plus

Our Perks & Benefits:

• Discretionary Bonus - All employees are eligible for a discretionary annual bonus based on the success of the company.
• Medical, Dental, Vision and other Benefits - Jellycat offers medical coverage through Blue Cross Blue Shield of MN (along with a generous employer Health Savings Account contribution), dental coverage through Delta Dental of MN as well as vision coverage through DeltaVision. Jellycat also offers company paid Short Term Disability, Long Term Disability, Basic Life Insurance, and the opportunity to elect additional voluntary life insurance.
• Safe Harbor Employer Contributions - Upon eligibility, Jellycat contributes 3% to the 401k investment account independent of the employees' elections for individual contributions.
• Paid Time Off (PTO) - Jellycat offers up to 30 days of combined vacation and sick time at the start of each calendar year.
• Employee Assistance Program - Committed to the health and wellbeing of all our employees, we offer a comprehensive and confidential support program.
• Paid Parking & Building Amenities - Full-time parking space is provided and paid for by the company in the TractorWork’s covered ramp attached to the skyway. TractorWork’s offers several amenities for employees including an on site medical clinic and pharmacy, state of the art work out facility at no charge, both Bar La Grassa and Snack Bar are located in the building, Foodsby food delivery is available daily, and several great coffee shops, lunch spots and walking paths within minutes of our door, and excellent morning coffee served as you walk in the building at no charge.
• Regular Social & Team Events - We have a very imaginative and active social committee who meet regularly to put on events that help us mark special occasions and celebrate our successes as a team.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer