Country Manager, DACH
An exciting opportunity to lead our DACH region!
We usually respond within two weeks
For a quarter of a century, the Jellycat family have brought joy, wonder and playful fun to people of all ages, in every part of the world. Utterly original and in a class of their own, they are currently among the most loved and collected toys of their kind. How has this gentle tribe endeared themselves to so many? Perhaps it is their whimsical expressions. Or the deliciously soft fabrics. Or the beautiful way in which they sit in your hand. Whatever it is, there is something magical and unmistakeable about each one of them.
Reporting directly into the Head of European Sales, you will take full ownership of the territory, focusing on growing the Jellycat Germany, Austria and Switzerland markets – strategically in luxury and premium channels. Building the brand in the right way, for the long-term future. Managing a team of Account Managers and Account Administrators, your aim is to drive sales alongside agents in specific regions. You will develop a market growth strategy, maximising sales in existing accounts (a combination of independent and house accounts), identifying new business opportunities, succession planning and most importantly ensuring the team and agents are highly engaged.
This role will be based remotely in Germany with a requirement to travel across your region and visit the London headquarters regularly.
You'll be;
- Developing and executing the annual growth strategy alongside the Head of European Sales
- Presenting strategy progress back to the Head of European Sales as well as team performance and any other developments
- Seasonal product forecasting
- Setting and reviewing the annual budget for your regions in line with the Head of European Sales’ total budget plan
- Developing, mentoring, training, reviewing and recruiting for your team using effective and motivational leadership
- Setting key objectives/targets for your team and agents.
- Identifying business opportunities and grow the markets using a strategic approach
- Tradeshow planning
- In-country seasonal launch conference
- Applying commercial awareness to make ‘brand-appropriate’ supply decisions for new accounts
- Managing and supporting your team, ensure smooth communication and harmony
- Working with our customer service team, produce timely order input and deliveries as well as clear communication to customers
- Liaising with credit control for financial matters
- Working closely with the logistics team to guarantee orders are accurate and delivered efficiently
- Conducting regular meetings to discuss reporting and MI. All information pertaining to the accounts, including running agent weekly and monthly sales analysis
- Ensuring Jellycat are all the right points of distribution that align with the brand luxury and premium positioning
You'll have;
- Fluency in both German and English, written and spoken
- Understanding and appreciation of premium/luxury brand positioning
- Previous experience at a senior level within or leading a sales and account management team
- Proven experience leading a small-mid size team
- Ability to work cross-functionally, focusing on clear and concise communication and ensuring the best results for your remit
- Track record of establishing growth in German, Austrian and Swiss markets and building strategic Go-To-Markets.
- A personable and positive approach, with demonstrable experience maximising sales through professional relationships
- An understanding of the 'Jellycat' tone and communication style associated with our brand
- Confident in making commercial decisions, happy to take direction from more senior team members when needed.
- Proficient in Microsoft Suite: Outlook, Word, Excel and PowerPoint
- Department
- Sales
- Locations
- Germany
- Remote status
- Fully Remote
- Employment type
- Full-time

Germany
Our Perks & Benefits
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Discretionary Bonus Scheme
All our employees are eligible for a discretionary annual bonus based on the success of the company.
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Private Medical Insurance
We offer a premium level of cover for all Head Office employees through Vitality including Optical and Dental cover.
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Group Life Cover
We offer Life Insurance at 4 x basic salary
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25 days paid holiday
We value that you get more time with your family and friends. Therefore we offer everybody 25 days paid holiday.
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Hybrid working
We value work-life balance highly, therefore we work a hybrid model. Our whole company days are Tuesdays or Thursdays.
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Employee Assistance Program
Committed to the health and wellbeing of all our employees, we offer a comprehensive and confidential support program through Health Assured
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Private Chef!
Every Tuesday and Thursday we have the pleasure of having our own Private Chef team who prepare us all a buffet style breakfast and lunch. This is subsidised by the company with a small employee contribution.
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Regular social & team events
We have a very imaginative and active social committee who meet regularly to put on events that help us mark special occasions and celebrate our successes as a team.
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Contributory Pension Scheme
We offer a salary sacrifice pension scheme through Scottish Widows with a company and employee contribution of 5% each (you can of course increase your contribution).
Country Manager, DACH
An exciting opportunity to lead our DACH region!
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