This is a REMOTE position, however we're hiring this person on the East Coast of the United States / Eastern Time Zone.

Jellycat is a privately owned design-led, gift brand headquartered in London. We create innovative luxurious products in the soft toy, accessory, baby and book categories that are loved around the world. We have an established and growing global customer base and we work with our partners to maximize the potential and reach of Jellycat throughout, sharing joy as we go!

As we continue to grow throughout North America, we continue to develop and improve the presence and awareness of our brand.

This role is for a highly motivated and dynamic eCommerce Project Manager who possesses a strong inclination towards hands-on involvement and a profound commitment to collaboration.

Working closely with both our Global eCommerce Director and wider global eCommerce team, the role requires a Commercially minded individual who can develop and manage comprehensive eCommerce and Digital Marketing projects. These projects will include platforms and integrations, UX, SEO and CRM as well as supporting with the overall Global eCommerce strategy.

This role is designed for a leader who thrives in a fast-paced environment, actively seeks out project responsibilities, and excels at bringing together diverse teams to achieve common goals. The ideal candidate will be someone who does not shy away from diving deep into project details and works closely with team members at all levels to drive project success.

You'll be:

Project Leadership and Execution:

• Leading eCommerce and Digital Marketing projects from conception to completion working with our eCommerce Business Analyst to ensure requirements are clear, documented and stakeholder approved.
• Ensuring commercial projects are delivered on time, within scope, and budget. This will often be global, over different time zones.
• Embracing hands-on involvement in all project phases, actively engaging with team members, stakeholders, and vendors to maintain project momentum.

Collaborative Project Team Management:

• Fostering a culture of collaboration within the project team.
• Facilitating regular team meetings and workshops to ensure open communication, problem-solving, and team alignment.
• Acting as a mediator to resolve conflicts and encourage a positive work environment.

Stakeholder Engagement:

• Establishing and maintain strong relationships with our Global eCommerce Director as well as all project stakeholders. Ensure their needs and expectations are clearly understood and addressed through continuous engagement and communication.

Risk Management and Problem Solving:

• Proactively identifying potential project risks and issues.
• Leading the effort in problem-solving and decision-making processes with a collaborative approach, involving the relevant team members and stakeholders.

Continuous Improvement:

• Promoting a culture of continuous improvement by encouraging feedback from team members and stakeholders.
• Implementing best practices in project management, leveraging team insights and industry trends to enhance project efficiency and effectiveness.

Resource Management:

• Efficiently securing and allocating project resources including cross functional team members, budgets, ensuring the right mix of skills and expertise is available to meet project demands.
• Actively participating in the selection and onboarding of project team members

You'll have:

• Bachelor’s degree in Business Administration, Project Management, or related field. Alternatively clear demonstratable equivalent experience. PMP certification is a plus.
• 5+ years of experience in eCommerce and Digital Marketing project management, with a demonstrated history of successful project delivery. Experience of working with agile teams a distinct advantage.
• Proven eCommerce migration experience
• Experience with enterprise level eCommerce platform roll-outs for global businesses (Shopify, BigCommerce, Magento, etc.)
• Exceptional leadership skills with a strong focus on mentorship and team development.
• Experience with Operations & 3PL integrations desireable
• Excellent communication and interpersonal skills, with an ability to engage cross-functionally effectively with team members, stakeholders, and vendors at all levels from CEO to operational team members.
• Experience of resource management with a mix of in-house, 3^rd party and contracted resources.
• Strong analytical and problem-solving skills, with a hands-on approach to tackling challenges.
• Strong commercial awareness and able to demonstrate ability to control costs and ensure quality in project deliverables.
• Proficiency in project management software and tools. Experience of Monday.com is an advantage.
• An unwavering commitment to collaborative work and a passion for driving team success.

Our Perks & Benefits:

• Discretionary Bonus - All employees are eligible for a discretionary annual bonus based on the success of the company.
• Medical, Dental, Vision and other Benefits - Jellycat offers medical coverage through Blue Cross Blue Shield of MN (along with a generous employer Health Savings Account contribution), dental coverage through Delta Dental of MN as well as vision coverage through DeltaVision. Jellycat also offers company paid Short Term Disability, Long Term Disability, Basic Life Insurance, and the opportunity to elect additional voluntary life insurance.
• Safe Harbor Employer Contributions - Upon eligibility, Jellycat contributes 3% to the 401k investment account independent of the employees' elections for individual contributions.
• Paid Time Off (PTO) - Jellycat offers up to 30 days of combined vacation and sick time at the start of each calendar year.
• Employee Assistance Program - Committed to the health and wellbeing of all our employees, we offer a comprehensive and confidential support program.
• Regular Social & Team Events - We have a very imaginative and active social committee who meet regularly to put on events that help us mark special occasions and celebrate our successes as a team.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer

Compensation Range:

• $75k - $90k