Ecommerce Analyst
Join Jellycat as a Ecommerce Analyst: turning data into growth!
For a quarter of a century, the Jellycat family have brought joy, wonder and playful fun to people of all ages, in every part of the world. Utterly original and in a class of their own, they are currently among the most loved and collected toys of their kind. How has this gentle tribe endeared themselves to so many? Perhaps it is their whimsical expressions. Or the deliciously soft fabrics. Or the beautiful way in which they sit in your hand. Whatever it is, there is something magical and unmistakeable about each one of them.
As the Ecommerce Analyst you will support ecommerce performance across the UK, ROW & EU markets through robust analysis, reporting and insight. You will analyse ecommerce trading, customer behaviour and digital performance data, producing clear reporting and contributing to forecasting and KPI tracking to support informed decision making.
Working closely with Digital Marketing, Trade, Digital Product and Operations teams, you will help identify trends, highlight risks and opportunities, and support optimisation initiatives across the ecommerce journey. This role requires strong analytical capability, commercial awareness and a proactive, collaborative approach, with a focus on turning data into practical actions that improve performance.
You'll be;
Reviewing sales data, identifying trends, creating reports, and evaluating market changes.
Collecting, analysing, and interpreting data related to Ecommerce performance, including sales, website traffic, and customer behaviour.
Partnering with digital marketing teams to understand and analyse marketing campaign impact on DTC performance, through collaborative channel reporting.
Using statistical methods and data visualisation techniques to identify trends, patterns, and opportunities for optimisation.
Collaborating on sales forecasting and resource planning based on trends identified through data analysis.
Collaborating with the Ecommerce Assistant Manager and Digital Product teams with developing and analysing A/B tests, optimising user journeys, and suggesting improvements for efficiency.
Working closely with digital marketing, trade, and technology teams to support strategy development and tactical execution that drives results.
You'll have;
A bachelor’s degree in Analytics, Data Science, Business or a related field.
3 years of Ecommerce experience, with a proven track record of driving revenue growth.
An understanding of Ecommerce platforms, technologies, and best practices.
Excellent communication and interpersonal skills, with the ability to collaborate cross-functionally and build strong relationships with internal and external stakeholders.
A self-motivated, results-oriented mindset, with a passion for driving growth and achieving targets.
Technical Skills: E-commerce platforms (Shopify, BigCommerce), ERP systems (SAP, Dynamics), analytics tools (Google Analytics, PowerBI, Mixpanel).
Analytical Skills: Critical thinking, data interpretation, problem-solving, ability to make decisions based on insights.
Soft Skills: Clear communication, strong organization, effective project management, and a customer-centric approach.
- Department
- eCommerce
- Locations
- London
- Remote status
- Hybrid
- Employment type
- Full-time
London
Our Perks & Benefits
-
Discretionary Bonus Scheme
This role will be eligible to participate in a discretionary annual bonus scheme with awards based on both company and individual performance.
-
Private Medical Insurance
We offer a premium level of cover for all Head Office employees through Vitality including Optical and Dental cover.
-
Group Life Cover
We offer Life Insurance at 4 x basic salary
-
25 days paid holiday
We value that you get more time with your family and friends. Therefore we offer everybody 25 days paid holiday.
-
Hybrid working
We value work-life balance highly, therefore we work a hybrid model which consists of coming into the office a minimum of three days a week.
-
Employee Assistance Program
Committed to the health and wellbeing of all our employees, we offer a comprehensive and confidential support program through Health Assured.
-
Private Chef!
Every Monday, Tuesday and Thursday we have the pleasure of having our own Private Chef team who prepare us all a buffet style breakfast and lunch. This is subsidised by the company with a small employee contribution.
-
Regular social & team events
We have a very imaginative and active social committee who meet regularly to put on events that help us mark special occasions and celebrate our successes as a team.
-
Contributory Pension Scheme
We offer a salary sacrifice pension scheme through Scottish Widows with a company and employee contribution of 5% each (you can of course increase your contribution).