Jellycat is a privately owned design-led, gift brand headquartered in London. We create innovative luxurious products in the soft toy, accessory, baby and book categories that are loved around the world. We have an established and growing global customer base and we work with our partners to maximize the potential and reach of Jellycat throughout, sharing joy as we go!

As we continue to grow our footprint, we are looking for an Assistant Key Account Manager to join our growing US team to help support the growth of important key accounts and support the unlocking of white space opportunites. Working closely with the Key Account Manager – East Coast, the main focus of this role is to develop and maintain strong relationships with strategically important accounts. This role involves coordinating internal resources, selling to and in partnership with the retailer, assisting in sales planning, management of account needs and detials to ensure smooth delivery to our customers.

Our goal is to become the number one go-to leading soft toy brand for all ages globally. You will work incredibly closely and collaboratively with our Key Account Team as we embark on growing Jellycat.

There is a great ‘can-do’ team culture here at Jellycat, and it’s important that you are not only a self-starting ambassador and sales person for Jellycat but are a great team player willing to get involved in what needs to be done in order to achieve great things to support the global growth of the brand.

You'll be:

• Managing a portfolio of retailer accounts as the first point of contact for sales-related conversations and pitches
• Assisting in the development and execution of account plans and strategies for key accounts
• Tracking sales targets and reporting on performance metrics
• Liaising with internal departments (marketing, operations, finance) to ensure client needs are met efficiently
• Preparing presentations, proposals, and reports for client meetings
• Helping manage contract renewals, pricing negotiations, and service agreements
• Conducting frequent customer visits to ensure high execution of brand guidelines and brand-appropriate merchandising
• Driving business development and growth with existing key account partners
• Prospecting new opportunities for luxury placement of the Jellycat assortment
• Managing order frequency, product availability, and curated assortments for each account in your portfolio
• Ensuring delivery of the annual sales budget, ensuring accounts meet Jellycat standards and profitability requirements
• Responding to all internal and external communications in a timely manner
• Maintaining communication through weekly internal meetings, as well as regular virtual meetings and product reviews with customers
• Helping train and guide new team members when required
• Providing clear and regular updates to the internal team
• Adapting to the Jellycat way of working in tone and communication
• Taking ownership of responsibilities, working independently, and being receptive to direction

You'll have:

• 3–5 years of experience in sales or account management
• An analytical mindset with strong attention to detail
• Proficiency in Microsoft Office
• Excellent communication and interpersonal skills
• Strong ability to craft and deliver presentations, both internally and externally
• A proven ability to establish and maintain professional relationships at all levels
• A personable, positive mindset and approach
• The ability to stay focused on maximizing sales through strong professional relationships, while understanding and respecting business limitations and brand guidelines
• An intuitive, imaginative, and open-minded approach to working in a creative business
• A problem-solving mindset with the ability to think outside the box
• A willingness to share ideas and opinions openly with others
• The ability to thrive in group settings with excellent communication skills

Our Perks & Benefits:

• Discretionary Bonus - All employees are eligible for a discretionary annual bonus based on the success of the company.
• Medical, Dental, Vision and other Benefits - Jellycat offers medical coverage through Blue Cross Blue Shield of MN (along with a generous employer Health Savings Account contribution), dental coverage through Delta Dental of MN as well as vision coverage through DeltaVision. Jellycat also offers company paid Short Term Disability, Long Term Disability, Basic Life Insurance, and the opportunity to elect additional voluntary life insurance.
• Safe Harbor Employer Contributions - Upon eligibility, Jellycat contributes 3% to the 401k investment account independent of the employees' elections for individual contributions.
• Paid Time Off (PTO) - Jellycat offers up to 30 days of combined vacation and sick time at the start of each calendar year.
• Employee Assistance Program - Committed to the health and wellbeing of all our employees, we offer a comprehensive and confidential support program.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer

Compensation Range:

• $90,000 - $110,000