Jellycat is a privately owned design-led, gift brand headquartered in London. We create innovative luxurious products in the soft toy, accessory, baby and book categories that are loved around the world. We have an established and growing global customer base and we work with our partners to maximize the potential and reach of Jellycat throughout, sharing joy as we go!

As we continue to grow our footprint, we are looking for an Assistant Key Account Manager to join our growing  US team to help support the growth of important key accounts, specifically Nordstrom. Working closely with the Key Account Manager – Nordstrom,  the main focus of this role is to develop and maintain strong relationships with Nordstrom corporate team members.  This role involves coordinating internal resources, selling to and in partnership with the Key Account Manager, assisting in sales planning, management of account needs and details to ensure smooth delivery to our customers.   

Our goal is to become the number one go-to leading soft toy brand for all ages globally.  You will work incredibly closely and collaboratively with our Key Account Team as we embark on growing Jellycat.   

There is a great ‘can-do’ team culture here at Jellycat, and it’s important that you are not only a self-starting ambassador and sales person for Jellycat but are a great team player willing to get involved in what needs to be done in order to achieve great things to support the global growth of the brand.  

You'll be:

• Responsible for Nordstrom as the first point of contact for sales-related conversations.

• Assisting in the development and execution of account plans and strategies for key accounts.

• Tracking sales targets and reporting on performance metrics.

• Liaising with internal departments (marketing, operations, finance) to ensure client needs are met efficiently.

• Preparing presentations, proposals, and reports for client meetings.

• Frequently visiting customers to ensure high execution of brand guidelines and brand-appropriate merchandising.

• Driving overall business development and growth with Nordstrom.

• Prospecting new opportunities for luxury placement within Nordstrom.

• Managing order frequency, product availability, and curated assortments.

• Ensuring delivery of annual sales budget and profitability.

• Responding to all communication internally and externally in a timely manner.

• Maintaining communication including weekly internal meetings, plus regular virtual meetings and product reviews.

• Providing clear and regular updates to the internal team.

• Assimilating to the Jellycat way of working in terms of tone and communication.

• Taking ownership, working independently, while also being good at taking direction.

You'll have:

• 2-3 years of experience in sales or key account management. 

• Analytical mindset with great attention to detail. 

• Proficiency in Microsoft Office. 

• Excellent communication and interpersonal skills. 

• Strong ability in crafting and presenting presentations, both internally and externally. 

• Ability to establish and maintain professional relationships at all levels. 

• Personable and positive mindset and approach . 

• Ability to remain focused on maximizing sales through professional relationships while understanding and respecting business limitations and brand guidelines. 

• Intuitive, imaginative & open-minded mindset

• Ability to think outside the box regarding problem-solving.  

• Willingness to share your ideas or opinions with others. 

• Ability to thrive in group settings with an excellent communication style.  

Our Perks & Benefits:

• Discretionary Bonus - All employees are eligible for a discretionary annual bonus based on the success of the company.

• Medical, Dental, Vision and other Benefits - Jellycat offers medical coverage through Blue Cross Blue Shield of MN (along with a generous employer Health Savings Account contribution), dental coverage through Delta Dental of MN as well as vision coverage through VSP. Jellycat also offers company paid Short Term Disability, Long Term Disability, Basic Life Insurance, and the opportunity to elect additional voluntary life insurance.

• 401(k) - Eligible for Safe Harbor 401(k) Plan with 100% employer match up to 5% and immediate vesting.

• Paid Time Off (PTO) - Jellycat offers up to 30 days of combined vacation and sick time at the start of each calendar year.

• Employee Assistance Program - Committed to the health and wellbeing of all our employees, we offer a comprehensive and confidential support program.

• Regular Social & Team Events - We have a very imaginative and active social committee who meet regularly to put on events that help us mark special occasions and celebrate our successes as a team.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer

Compensation:

• $90k - $110k